Returns, Refunds, Exchanges
Boutique Merchandise
We gladly offer exchanges on eligible boutique merchandise within 14 days of purchase. We do not offer refunds.
Items must be:
- Unworn and unused
- In original condition
- Free of stains, odors, or damage
- Returned with original tags attached
Eligible returns may be exchanged for another item or issued as store credit.
Final Sale: Sale items, seasonal merchandise, jewelry, hair accessories, undergarments, and gift cards are final sale and are not eligible for exchange or store credit.
Skincare & Wellness Products
Due to the nature of skincare, wellness, and personal care products, all sales are final.
If you experience an unexpected reaction to a skincare product, please contact us within 7 days of purchase. The affected skin must be evaluated in person by our team before any exchange or store credit can be considered.
Following the evaluation, an exchange or store credit may be issued at our discretion when appropriate. Refunds are not offered.
Reactions reported after 7 days or products presented without an in-person evaluation are not eligible for exchange or store credit.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 business days of receiving your order. We will work with you to resolve the issue promptly.