Returns, Refunds, Exchanges

Boutique Merchandise

We gladly offer exchanges on eligible boutique merchandise within 14 days of purchase. We do not offer refunds.

Items must be:

  • Unworn and unused
  • In original condition
  • Free of stains, odors, or damage
  • Returned with original tags attached

Eligible returns may be exchanged for another item or issued as store credit.

Final Sale: Sale items, seasonal merchandise, jewelry, hair accessories, undergarments, and gift cards are final sale and are not eligible for exchange or store credit.

Skincare & Wellness Products

Due to the nature of skincare, wellness, and personal care products, all sales are final.

If you experience an unexpected reaction to a skincare product, please contact us within 7 days of purchase. The affected skin must be evaluated in person by our team before any exchange or store credit can be considered.

Following the evaluation, an exchange or store credit may be issued at our discretion when appropriate. Refunds are not offered.

Reactions reported after 7 days or products presented without an in-person evaluation are not eligible for exchange or store credit.

Online Orders & Shipping Returns

For online orders, customers have 5 calendar days from the date of delivery to report any issues with their order, including missing, damaged, defective, or incorrect items.

Eligible boutique merchandise purchased online may be returned for exchange or store credit within 14 calendar days of delivery, subject to the same eligibility requirements and final sale exclusions outlined above.

Customers are responsible for all return and exchange shipping costs. Original shipping charges are nonrefundable. Items must be securely packaged and returned in their original condition.

Skincare and wellness products purchased online remain final sale, subject to the policies outlined above.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 calendar days of receiving your order. We will work with you to resolve the issue promptly.